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Ascend Learning

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Full transparency - Member Services Representative Ascend Learning Employee Review

3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

This company has a great 401k plan and a good amount of PTO that you get each year

Cons

The company lacks compassion in their standards for both members and employees. Significant changes are made without out proper notice given and representatives are expected to adhere to those changes without warning. While this is a great company in terms of benefits and pay the stress around the ever changing criteria and lack of communication is a lot to undertake.

Explore other reviews about Ascend Learning

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment with good leaders who want to see you grow

Cons

Need a little more parent involvement

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits Hybrid WFH schedule Some really great direct managers

Cons

Chaotic and disorganized, with old outdated backend systems. Work performance and output not generally recognized: people who do very little work are often paid the same, or more than people who do double or triple the workload, and are allowed to continue with the company while other shoulder the load. Once you are on a team or part of a BU - good luck making a move to another team or BU. The place is a revolving door for a lot of positions, but once you learn a skillset they are unlikely to allow a move. The sales team runs this place, so be prepared to be bullied constantly by them, even when you are told to gatekeep.

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