Poor Leadership - CSM AskNicely Employee Review

1.0
Apr 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Client Services team. Each team worked well together. Lots of camaraderie within teams.

Cons

Beware, the company is nothing is like its portrayed in the interview. CEO is not competent and creates a culture of doubt and stress. CEO portrays a completely fake persona in public. Comp and bonus plans changed monthly Unrealistic metrics that changed daily if not hourly Lack of empathy Zero diversity Vacation/ PTO was inconsistent across all teams. Hidden bonuses and pay outs for employees by the CEO Secret promotions Poorly manage HR policies False promises Poor management Lack of vision from upper management CEO and sales like to micromanage too much

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AskNicely Response
6y
Hi there - thanks for posting the feedback - great to hear that you enjoyed the success team and camaraderie. I agree that we learn as much from our failures (probably more actually) as our successes - hoping that you'll take some comfort in knowing that the leadership team is intentionally about taking personal inventory - it's important stuff. All the best for your future.

Explore other reviews about AskNicely

5.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

I started here recently, and have been overwhelmed by the positive and friendly reception I've received from the team. So far my experience has been incredibly wonderful, with an emphasis on collaboration and an overall drive to grow and move quickly. Benefits are uniquely amazing, including Nice Days and a yearly Work From Anywhere stipend. We are positioned to add a ton of positions this year, so growth potential is limitless~ I'm really excited for the future.

Cons

Since we're still in startup mode, we're still figuring things out. There aren't uniform processes set in place for everything yet, so if you struggle with a bit of ambiguity this might not be the right fit for you. However, if you love to figure things out, build processes and work together to discover best practices, this would be a great fit!

2
4.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone across the company was easy to work with and supportive

Cons

Instability, layoffs consistent enough to be constantly stressful.

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AskNicely Response
2mo
Thank you for sharing your honest feedback. As a company built on the power of open communication, we take your experience to heart. We’re so glad you felt the warmth and support of your colleagues. Our team is the best part of AskNicely, and we're proud that our collaborative culture held true. At the same time, we hear you loud and clear regarding the stress caused by our recent changes. We are truly sorry for the uncertainty it created for you. Thank you for your dedication to our team and customers during your time here. We wish you nothing but the best in your next chapter.
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