Pros
I worked with some of the smartest, creative thinkers I have encountered my career across every discipline at AskNicely—from CS to Sales to Marketing—we all joined at an exciting time at the company when we were ready to innovate at a large scale that could have evolved the brand to household status in the CX-driven software space.
Cons
No one, and I do mean no one, was allowed to do their jobs with any sort of autonomy. The CEO was involved in aspects of the company, often relegated to that of an Intern at any respected company. While it could be argued that they just wanted to roll up their sleeves and get to work, it became more about control. We all sat around waiting for the day when the leadership would set us free to do the good work we had all built successful careers on. That day never came, and everyone I worked with left with a terrible taste in their mouth after suffering legitimate abuse from the leadership.