Honest Review from Former Employee - Community Association Manager Associa Employee Review

1.0
May 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Proprietary software, great coworkers, support for industry education, vacation time increases with tenure, CAI classes can be taken by web conference.

Cons

Terrible commission based model that resulted in managers having 15-20+ communities in their portfolio. Have heard this has changed, however it will be a matter of time before the pay model is scaled back (again). The accounting conversion was poorly executed, resulting in a nightmare workload for the local teams. Local leadership, including the leadership in Austin, all of whom are still with the company, created an environment of manipulation, retaliation, and cliques. Had to be "loyal" to be inner circle, and if you weren't inner circle they made your work life difficult. I worked with strong professionals that would be reduced to tears when leadership gave a humiliating "redirection" or shaming in front of the entire team. The private redirections were worse. You could always count on calls and/or texts when you were out sick or on vacation for things that could have easily waited or been handled by the team.

Explore other reviews about Associa

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love making an impact in the communities we serve. Helping HOA's manage their finances, improve properties, address concerns and build relationships

Cons

I really can't think of any cons at this time.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Cafeteria and work-out room on site.

Cons

"Merit" raises are consistently below cost of living rate increase, focuses on company growth over employee retention, processes are constantly in flux, mass employee turnover in multiple departments. 401k matching is "improved" to half.

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