Pros
Nationwide provides ample opportunity for growth and movement. Company is working on standardizing branches across the nation. Variety of branches to work for provide variety of experiences.
Cons
Variety of branches across nation can lead to very negative experiences. Branch too focused on profits, rather than customer service or employee retention. Team members are completely overwhelmed and taken advantage of with no proper support or appreciation. Employees expected to take abuse from clients with no support from leadership. There is absolutely no training for new managers. Expect to get thrown in and figure your way through the mess. Too many systems used that are dated and/or do not integrate with each other. Very confusing and extremely inefficient, leading to increased time completing tasks. Pay grades are uneven, leaving employees to feel undervalued. Employees expected to push Associa's sub-par maintenance department onto clients for profits at the sacrifice of better ethical practices. Associa's maintenance company is based out of Minnesota and is entirely understaffed for the insurance claims and work they take on, resulting in very poor project management, workmanship, etc.