It's a New Day at Associa - Anonymous employee Associa Employee Review

4.0
Jul 23, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with Associa for several years and have had many ups and downs on my journey here. What kept me going through all of it was the people. This company is filled with amazing people at every level. Family Spirit is one of Associa's core values and it's illustrated everyday. The dedication and support of the employees, from the Home Office through every single branch across the globe, is unrivaled. The company started small with everyone knowing everyone - and even as we've grown to 9000+, it still feels like family. Another great quality of this company is Associa's focus on improvement. It's a company that is constantly shifting and adapting to get better. It doesn't always get it right - and the constant change can be too much for some who prefer a more static, structured environment - but I'd personally, rather work for a company that's not afraid to try new things. There is a plan and a direction - and while it's not perfect, it's working. The company is focused on it's goals that includes profit AND people - and you can't have one without the other. The path hasn't been easy, for sure - but it's turning a corner and I'm happy to say it's been worth it. It's a new, better day at Associa. This is no longer just the company I work for - it's my company that I'm proud to work for.

Cons

My two complaints: workload, pay scale. Workload: this company runs lean - at many levels, if not all levels. Everyone has too much on their plates, and it's consistent throughout the company. The upsides are that you're never bored and everyone's contribution is important. The downside is that it can wear you down - which is why it helps to be surrounded by great people. While I understand the expense of headcount, I think staffing is still an area where Associa has a bit of work to do. Pay scale: the company has historically not paid as well as some other companies. With it's ever-increasing focus on its people and improvement in multiple areas though, I'm hoping this will eventually right itself as well. The upsides to both of these issues are that the company is aware and acknowledged it's an area of improvement - and in the meantime, working to create an environment that people want to be in.

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5.0
Jul 2, 2026
Recommend
CEO approval
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Pros

I love making an impact in the communities we serve. Helping HOA's manage their finances, improve properties, address concerns and build relationships

Cons

I really can't think of any cons at this time.

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is competitive after 30 days

Cons

Lack of structured, hands-on training Unclear expectations for new hires High workload across multiple communities Limited capacity for managerial support High turnover and stretched resources

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