No support from upper management - Community Manager Associa Employee Review

1.0
Aug 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Met some people I liked to work with....but also met some horrible people.

Cons

Working in the HOA management industry is getting worse. Owners and Board Members are becoming more and more verbally abusive. I did not feel supported by my direct report supervisor. I was told to just get along with them and say whatever I could to make them happy. It did not matter if the Board was violating their own documents, or making purchases for the wrong equipment they needed. The last one was to the tune of $20,000+. I was told to keep my mouth shut even if they were being abusive and to just take it.

Explore other reviews about Associa

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love making an impact in the communities we serve. Helping HOA's manage their finances, improve properties, address concerns and build relationships

Cons

I really can't think of any cons at this time.

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits package is competitive after 30 days

Cons

Lack of structured, hands-on training Unclear expectations for new hires High workload across multiple communities Limited capacity for managerial support High turnover and stretched resources

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