Customer Care Representative - Customer Care Representative Associated Bank Employee Review

4.0
Mar 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was decent for a part-time gig, very flexible scheduling, on-the-job training provided.

Cons

They say that they thrive when their employees are empowered, this is 100% false as they constantly change policy to make representatives' jobs harder. There's almost nothing a representative can do to satisfy a customer anymore, and most customers figure this out and just demand to speak to a supervisor. Morale is low, and turnover is high.

Explore other reviews about Associated Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Free checking accounts with no charges! Sick and PTO time Always room for internal growth within company

Cons

Colleagues don't qualify for lending despite current employment - if credit score and income are not there.

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Volunteering Opportunities Severance Package C Suite Seems Good

Cons

Poor Communication Poor Upper Management Underutilizes Talent Inefficient Softwares Bloated Organization Hard to advance in company

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