Team Lead - Anonymous employee Assurant Employee Review

1.0
Aug 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can say you have a job. ** Do Not Work For Their Call Centers in Duluth or Roswell Area of Atlanta.**

Cons

The Company Rating on Glass Door was once holding at a 1.9 but I see Assurant has been busy posting some reviews of their own out here. The Call Center Culture is Toxic on a scale of 1 to10 with 10 being worst this place is a 15. If you are a Slacker and do just enough to meet minimum work production then you will shine in this environment. You will notice the workers are like zombies that are tethered to their phones typically for a 9hr shift that includes a 30 min Lunch break and 2 fifteen minute breaks. Of course this is not ample time off of the phones to soothe ones nerves from the barrage of daily calls. Anyone with a Manager Title is useless and are of no help. Promotions come from cronyism which continues to bring the Culture Down. The Managers have become complacent on doing as little as they can to keep their jobs. Assurant has a high turn over so if you are hired continue to look for gainful employment. HR is a joke, a hoot and a holler. Pick your discrimination and it is alive and thriving well within the Culture of Assurant.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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