Exactly what youd expect - Customer Service Representative Assurant Employee Review

2.0
Feb 16, 2021
Recommend
CEO approval
Business Outlook

Pros

You'll meet some nice people and make some great friends. Good opportunity for those fresh out of college

Cons

How far you get depends on who you know, the typical call centre gossip spreads. Your experience really depends on what campaign you end up in, some are managed well others arent managed at all

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Assurant Response
5y
Thanks for sharing your feedback and helping make Assurant a great place to work! We are committed to providing our employees with a positive environment and we encourage you to speak to your People Experience Partner about your concerns.

Explore other reviews about Assurant

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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