Customer Service Representative - Anonymous employee Assurant Employee Review

4.0
May 31, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Ongoing team events. Rewarded for results.

Cons

Extremely busy so calls are rushed. Overtime paid in time off. Retention is hard sell.

Explore other reviews about Assurant

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Great place to work

Cons

A lot of HR assignments, not many cons

2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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