This claims department is awful - Senior Claims Adjuster Assurant Employee Review

1.0
Mar 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Paycheck Paycheck Paycheck Paycheck Paycheck

Cons

Overworked, understaffed, unappreciated, no work life balance Even though we are clearly understaffed, they laid off a number of long term claims staff making the situation much worse Management knows what the issues are, but continues to make things worse by not addressing them All decisions are based on cost at the expense of the front line worker

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Assurant Response
3y
Thank you for your review. We have made sure to share your comments across our internal teams to help us continuously improve upon our employee experience. We are also providing transition resources and support to all recently impacted employees, including severance packages, job placement assistance and referrals to other career opportunities within Assurant and elsewhere if available. Please contact MyHR@assurant.com if you would like to discuss it further.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance great at Assurant

Cons

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2.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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