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      Asurion

      Engaged Employer

      Asurion reviews

      Stats over passion. - Anonymous employee Asurion Employee Review

      2.0
      Feb 18, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - lovely working environment - Salary is decent for the job role

      Cons

      - Bonus structure is difficult to reach, it's been updated so that you don't get it. -They sell you dreams during your first couple of weeks about how easy it easy to get promoted. Yet again it's quiet difficult because it does not matter whether your good at ur job which is being a customer service representative. It all depends on your statistics.

      Explore other reviews about Asurion

      5.0
      Mar 3, 2026
      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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