Great company, challenging work - Senior CopyWriter Asurion Employee Review

5.0
Jul 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The work: Asurion is a great place to work, especially for creatives. Because Asurion has so many different clients, the variety of opportunities for marketing and creative professionals are tremendous. Projects on the creative team are diverse and wide-ranging, from crafting a welcome email for new customers to developing a campaign to highlight a new product launch. Very similar to working in an ad agency. Employment: Asurion welcomes all manner of employees from all walks of life. We have a very diverse work force. I have an extremely visible disability but Asurion hired me in spite of it. Sure workplace discrimination is not legal, but many employers (and people) do it, sometimes without realizing it. Not so at Asurion. Opportunities for advancement are strong because the company has had great growth and is more than willing to promote from within. Benefits: Asurion pay is on par with similar positions in the region. Health care options are phenomenal—employees select from more than 10 options and all major insurance carriers. There are no hard rules about PTO (paid time off). In fact, it’s not limited by corporate policy, only subject to your manager’s approval. How cool is that?

Cons

Traffic density in Northern Virginia makes the commute long and tedious. The open work spaces (cubes and pods) can be challenging to work in when you need to concentrate or are on a conference call. And the sheer growth of the company can make some work weeks a bit chaotic, like drinking from a fire hose.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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Asurion Response
3w
Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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