2 years of hell - IT Engineer Architect Asurion Employee Review

1.0
Jan 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Some very good leadership at the Director level Near the top in Pay in Nashville The pay attracts really talented people great vacation benefits on paper Asurion gives you a smart phone with unlimited data. Good training opportunities.

Cons

Some very bad leadership Flexibility is a one-way street No courage to stop psychopaths and narcissists The emotional damage wasn't worth the pay vacation was very hard to use the job goes home with you due to your asurion-assigned-smartphone. Emailers can't wait until the next day. Training is worthless when it can't be used.

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3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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