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      Asurion

      Engaged Employer

      Asurion reviews

      Waste of time and lack of contact from recruiters - PSS Technician Asurion Employee Review

      4.0
      Aug 28, 2018
      Pss technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They're quick to respond to you in regards to interviews and providivng a job offer..

      Cons

      but if you have issues and need to speak with a recruiter it is basically imoossible to do so. I applied, was offered a position, completed my background and drug screen. Three days later, I had to contact them to find out my results. I didn't clear my background, but was still considered for the position. I filled out my criminal information worksheet that they requested, still no word from a recruiter, and 48 hours later I received an email stating that I was not eligible due to the information from my background, which is 8+ years old.

      Explore other reviews about Asurion

      5.0
      Jun 7, 2026
      Coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule, you actually have 2 days off per week.

      Cons

      High Stress, High Accountability for everyone

      avatar
      Asurion Response
      3w
      Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
      2.0
      Jul 2, 2026
      In home expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

      Cons

      The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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