More of a stop gap job - Tech Coach Asurion Employee Review

2.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

VTO Ability to move your schedule Benefits

Cons

Monotonous No real advancement Outdated tools and guides Unrealistic metrics Political Work there 6 months tops and get a better job.

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Asurion Response
7y
Thanks for reaching out. We seek the best teammates and endeavor to bring out their best. We're sorry to hear about your experience and have alerted our leadership to your feedback.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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