Mar 4, 2019
Asurion Response
7yThank you for reaching out! We’re sorry to hear about your experience. We value team success and create a rewarding and collaborative work environment for our employees. We’ve alerted our leadership to your feedback.
Explore other reviews about Asurion
5.0
Mar 3, 2026
Former employee, more than 10 years
Nashville, TN
Recommend
CEO approval
Business Outlook
Pros
Nice place to work for many
Cons
Layoffs are always around the corner
2.0
Jul 2, 2026
Former employee, less than 1 year
Homewood, AL
Recommend
CEO approval
Business Outlook
Pros
The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )
Cons
The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money