Nashville Principle Software Engineer/Architect - Principal Software Engineer Asurion Employee Review

4.0
Mar 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to introduce new technologies to the company Lots of training opportunities and I can attend at least one major conference per year which has been very beneficial Opportunities to code in multiple languages Challenging business problems to solve which often need solutions leveraging newer industry technologies Flexible work schedule Talented coworkers Work is in Nashville which is big pro for me Company has to support locations across the globe, and I have enjoyed working with people of other nations Solutions needed for multiple platforms and cloud providers Company has opportunities in a lot of areas Good pay and stock options, but not very clear on when stocks are granted.

Cons

Promotion frequency for engineering vs management tracks seems far too slanted towards the management side Merit pay increases seem to be below industry average Asurion is a very fast paced environment at times which is not for everyone, and can be difficult to get a good work/life balance. However a good balance is achievable and carries a lot of weight as to why I’ve stayed with the company over the years. That balance took me some years to figure out, and I’m ok with working at odd hours and spending time working on weekends when needed. A lot of stressful years were put in before I reached a balance so I need state that for clarification. Also my first few years with the company the growth rate was really straining the employees. Employees are far less strained overall these days, but the pressure and flux can be overwhelming for some.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

See reviews by: Helpful|Rating|Date|All