The worst. - Technical Consultant Asurion Employee Review

1.0
Feb 1, 2020
Recommend
CEO approval
Business Outlook

Pros

The only thing good is probably the fact you may get to sit down and do nothing all day. Due to weather and location.

Cons

They hire under the false pretenses. No where in the job description does it say that it is a sales job. Yet some how some way they have made up rules as the days go by in regards to selling insurance i guess they refuse to pay for actual marketing but it was never stipulated to do so. Theres no sick pay, theres no flexibility in schedule. Theres unnecessary metrics they keep holding you accountable for. They will add extra things to your tedious work load and no pay increase. They hired under the promise that my pay would increase to $22.00 per after getting certified for samsung and apple. Ive been certified since october my pay stayed at 17.50 they threatened to write me up for not making a single sale in january even though it isnt listed as a sales job. Hr is nearly impossible to reach then when you do they're in your direct managers pocket. So when you have an issue they make you out to be the issue.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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