I have been with Asurion for over 2 years... - Anonymous employee Asurion Employee Review

3.0
Oct 11, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are awesome and some of the Supervisors actually care what happens to you. Work environment is comfortable and the employees are friendly and fun. They give good incentives and reward you with food and prizes for a job well done. It is also busy enough to keep you busy during your shift and offer tons of overtime.

Cons

The changes that are implemented seem to benefit management not employees... a lot of the changes honestly makes it harder for the employees to do the RIGHT thing. Policy conflicts with itself. The raises that are provided at the end of the year are not enough to keep up with cost of living. It is a lot of favoritism shown for certain people. They say if you work hard and have good numbers your possibilities are endless with this company... not completely true for all. The changes in the company do not make a lot of sense but if you need a jub you will do what is needed.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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