Not a good company anymore - Tech Coach Asurion Employee Review

2.0
Feb 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Good coaches if you can get one Great benefits and 401 k

Cons

Don't like feedback Don't listen to employees even though they state that they do Company has gone downhill because they are expanding to fast and we are no long tech support we are also sales and customer service even though there are other departments for this that also bombard customers. Very stressful place

avatar
Asurion Response
6y
Thank you for your review. We are sorry to hear that your position with Asurion is not meeting your expectations. We hope you work with your manager to enhance your skills or find a new role that's a better fit.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

See reviews by: Helpful|Rating|Date|All