This company let go 6 of its FULL TIME workers with NO WARNING during a global pandemic and unemployment crisis. - Tech Expert Asurion Employee Review

1.0
Jun 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, freedom. You will get paid at least once a week in mileage, but expect to put that money right back into mechanic visits.

Cons

Expectations, sales being constantly forced and being expected for you to sell. A lot of miles on your car(I went from 20k to 70k in a year of driving fill time.) it is pretty hard to move up in this company, the only other position above expert is the coach, which will most likely go to the person with the best numbers. Jobs are given out based on numbers, so if you don’t get enough sales, expect your job volume to go down, as well as your mileage check. The company will believe the customer over you if you get any type of complaints. You don’t get paid for the ride back unless it is 50 miles. Your driving radius is 120 miles, so you could be driving from Charlotte to Winston multiple times a week. There is no sense to the way they place jobs, so expect a lot of driving back and forth. They will not move jobs if your route doesn’t make sense... “do your best”.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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