Excellent pay and benefits if you can weather the office politics - Software Engineer Asurion Employee Review

3.0
Jul 23, 2020
Recommend
CEO approval
Business Outlook

Pros

* Asurion has a above-average work-life balance as long as you set clear boundaries. * Salary and benefits are competitive * The latest technologies are used and teams are encouraged to experiment * The work is fulfilling * Management does not put unrealistic expectations on product * Various internal programs to advance your career and competencies, including regular continuing education sessions, guilds, and working groups. * Extremely diverse company

Cons

* Developers are promoted via a quarterly nomination and voting process held amongst senior developers and above. As a result... * Office politics are brutal. No one here is your friend, and it's often cutthroat. * Senior level developer and above is effectively an old-boys club (albeit more diverse than that). Career progression does not depend on competency, work ethic, or other reasonable metrics, but rather solely on playing the office politics game - and winning votes. * Developers often switch teams and/or managers (I have had four different managers in my short time here). * Management is fairly disorganized. There are often two teams working on identical projects. Once this is realized, the office politics begin again. * merit-based raises are practically non-existent other than an annual COL adjustment.

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Asurion Response
5y
Thanks for your honest feedback about your current position with Asurion. We have captured this feedback and plan to send it to the appropriate teams for discussion.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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Asurion Response
2w
Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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