Pros
The connections you make at work and keep outside of the job!!!
Cons
Worked here for 6 years! It really started off great. We had great incentives, great training, and themed events. Then the company wanted us to push “Appy”. An app that did nothing for customers. We were forced to push this down our customers throats even coaxed to lie in order to get them to download it. I believe that Appy was the companies way of gauging our ‘selling’ ability. None of my co-workers signed up for sales. As soon as they stopped Appy they started with sales. It was a lie from the beginning. They told us we would only sell on resolved calls… LIE!! We were forced to push sales down our customers throat whether they had recently lost someone or they just needed to be transferred. Didn’t matter we had to inconvenience them to get the sell. Everyday your job is on the line. No such thing as seniority. Once I found out that they had raised the pay to $19 but we were all stuck at $19.59 after 6 years, I left!!! Best thing I’ve ever done. I’m still seeing my therapist to heal from the trauma that job caused!!!
