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      Asurion

      Engaged Employer

      Asurion reviews

      Complete waste of time - Work At Home Telephone Customer Service Representative Asurion Employee Review

      1.0
      Nov 25, 2014
      Work at home telephone customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros would have been the convenience of working from home, not having the commute to work, job seemed fun and fast paced.

      Cons

      They wasted a lot of my time. Expensive equipment, drug test, trainings, orientations.. They offer me the position, let me pick a schedule, only to tell me that I no longer have it because of my internet connection.

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      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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