3.0
Dec 7, 2014
Former employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
The pay is ok, especially if you were in call centers before. if coming in 'off the street' as a management position, your pay will be substantially greater than one who is promoted, WHICH IS COMPLETELY AND UTERLY AND MORALLY WRONG.
Cons
The management here needs some help in figuring out, how to run a team and a call center. they will fire you for anything, provided you are not in a management role. if you are. your lucky, if you are an agent, be prepared to be MICRO MANAGED. this company has the potential for greatness, but unfortunately they are too stuck with their heads up their ... (guess the word i would use)