A burning ship - Technical Support Representative Asurion Employee Review

1.0
Nov 6, 2021
Recommend
CEO approval
Business Outlook

Pros

It is diverse and reminds you of how diverse it is at every opportunity because that is literally the only thing it has going for it

Cons

Have you ever received one of those incessant calls from the car warranty scammers and envied their job? If so, you can be just like them working for Asurion.

Explore other reviews about Asurion

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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