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      Asurion

      Engaged Employer

      Asurion reviews

      Laying off every department from Sterling, VA - Director Asurion Employee Review

      2.0
      Dec 14, 2014
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing improved when Asurion acquired NEW

      Cons

      Asurion took away holidays, parties, work events, company picnics, jobs, opportunities for advancement. They don't want to hire from within.

      avatar
      Asurion Response
      11y
      We're sorry to hear that you were unhappy with the Asurion-NEW integration. While some aspects of work may have changed, hopefully some were positive changes including our adoption of a "no policy" PTO policy. Asurion continues to grow and hire for our Sterling location and we greatly value our team there. We strongly support internal career advancement and encourage all team members to talk with their leader about new opportunities.

      Explore other reviews about Asurion

      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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