ASURION IS A COMPLETE JOKE. - Techinical Support Asurion Employee Review

1.0
Mar 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits and that’s all.

Cons

Every single thing other than the benefits at this job, management is a JOKE. Technical issues are blamed on you, and you are fired for them. They made sales a new piece and told us as long as we offered we would never be in trouble for our sales metrics LIE! They fired people over selling, they sweep so much under the rug! The amount of abuse that happens at this company is illegal, but just wait until they’re sued. They’ll operate differently, OH AND YOUR PAY . Your paychecks will be wrong and it will take them 2 weeks minimum to fix it and they don’t care if you are going to starve or go without but you were there and worked for them on time. The supervisors are bullies and horrible people, organization managers only do their jobs if you threaten to go higher than them, and “paid per experience” is a way to not pay us good for the hard jobs we do. Paychecks are always wrong with PPX(paid per experience) this whole company is a job, I worked here for 5 years and nothing has ever killed my mental health so bad, long story short unless you love crying everyday before and during your shift don’t waste your time here, they will drop you like it’s hot and not look back, this company is pathetic.

Explore other reviews about Asurion

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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