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      Asurion

      Engaged Employer

      Asurion reviews

      i actually love my job - Anonymous employee Asurion Employee Review

      4.0
      May 3, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’m currently an AE Messaging expert (WFM), the title may also be “technical support & sales.” pros - flexibility - can move your schedule and basically create your own schedule if you needed or wanted to - you basically create your own pay. if you’re disciplined and set goals for yourself, you can easily make $25+ /hr. one of the best paying companies out there for entry roles, imo - extracurricular activities (ERGs); they’re basically like clubs, and you get to meet new people, network, and get out of your work routine when you become involved - apprenticeships programs - PTO, and VTO when available - remote opportunities

      Cons

      sales does get stressful, and this is everyone’s biggest concern but i think the real con is when you don’t have a genuinely supportive coach / OM. some people don’t make the effort to really coach you, which unfortunately puts our job on the line, which leads to advice for upper mngt…

      Explore other reviews about Asurion

      5.0
      Jun 7, 2026
      Coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule, you actually have 2 days off per week.

      Cons

      High Stress, High Accountability for everyone

      avatar
      Asurion Response
      2w
      Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
      2.0
      Jul 2, 2026
      In home expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

      Cons

      The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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