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      Asurion

      Engaged Employer

      Asurion reviews

      Manager - Anonymous employee Asurion Employee Review

      2.0
      Apr 28, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few talented people. Unlimited vacation and sick time policy.

      Cons

      No leadership, no vision, no execution strategy. Incompetent and vengeful managers, knee jerk decisions, employees who are beaten down, high turnover rate, etc. (see the other San Mateo reviews)

      avatar
      Asurion Response
      11y
      We are sorry to hear your employment experience did not meet expectations. While you are no longer with us, we recognize and value your feedback. At Asurion, we always encourage employees to speak with their leaders when they have concerns.

      Explore other reviews about Asurion

      5.0
      Mar 3, 2026
      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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