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      Asurion

      Engaged Employer

      Asurion reviews

      Good Company Overall - Anonymous employee Asurion Employee Review

      4.0
      Nov 7, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits package, including 401(k), vision, and dental plans. Good monthly incentive bonuses. Good Rewards and Recognition program. Management, for the most part, is very accessible.

      Cons

      Not much flexibility with scheduling. Difficult to get two consecutive days off. Lots of disgruntled customers. Too many unnecessary script changes with much to much "cheesy" dialogue in the scripts. Most popular equipment is always on backorder.

      Explore other reviews about Asurion

      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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