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      Asurion

      Engaged Employer

      Asurion reviews

      Interview Process for PSS Tech Support - Customer Technical Support - PSS Asurion Employee Review

      5.0
      Aug 26, 2015
      Customer technical support - pss
      Recommend
      CEO approval
      Business Outlook

      Pros

      Did my application online, got called for a phone interview that Friday. Then following Monday I was invited for an on site interview that Tuesday next day I got the call that I was offered the job which I happily accepted

      Cons

      None . Interview process was simply and fast . Great people working for Asurion

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      3.0
      Jun 26, 2026
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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