A sales position only fit for FT - In Home Expert Asurion Employee Review

2.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Weekly mileage reimbursement (since you use your personal vehicle), sales commission, PT starts at $21/hr., some coaches are okay,

Cons

Sales, micromanagement, they take 50 miles off your last job because "you don't get paid to go home" yet the next major city around here is 50 mi give or take, they tell you to make a pitch yourself but then want you to do it their way, high expectations for backhanded comments, no coach in our market causing conflict between their expectations for their market and the expectations for GR market, making our customers feel uncomfortable after Asurion gave them the option for same day delivery or activation and making us try to convince the customer to go against what they want.

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Asurion Response
2y
Thank you for your review. We appreciate your feedback and will be sure to share your concerns with our team.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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Asurion Response
1w
Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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