Good benefits but poor upper management - Store Director At Home Employee Review

2.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discount, health package, I had a great DM

Cons

The company runs on “fire drills”. Things that trickle down to the stores seem ill thought out. Moving things just to move them again the next week. I wanted to be a lifer. The last conference I went to was disorganized with workshops being ran by people in position for days not years. Right after bankruptcy ensued. Athome used to feel like a family. Solid regional and DM level. No trust in anything higher. During resets or large transitions zero work/life balance. Difficult getting proper ASM candidates in certain markets.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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