Decline in morale due to new management style - Anonymous employee At Home Employee Review

2.0
Apr 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My experience at the company started out very positively. The initial leadership team was supportive and fostered a strong sense of community and teamwork. However, a recent change in management has led to a significant shift in the work environment. The new leadership style has unfortunately resulted in a decline in team morale and a departure from the collaborative culture I initially enjoyed.

Cons

A significant challenge within the company stems from a lack of transparency from the leadership team. Decisions are often made without clear communication, leaving employees feeling disconnected from the company’s overall strategy. There is also a tendency for leaders to consistently reference their past experiences at previous companies, which can come across as dismissive of the current team’s culture and expertise. This leadership style has unfortunately contributed to a difficult work environment where some employees appear to be focused on individual success rather than collaborative teamwork, making it hard to build a strong sense of trust. The resulting high employee turnover is a clear indicator of these underlying issues and should be a point of consideration.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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