At Home Pros & Cons - Customer Support Associate At Home Employee Review

4.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Easy job, pays well, offers a lot of hours if you want them, no experience necessary, work your way up to manager position so everyone has a fair chance

Cons

Customers can be rude, busy on some days, usually under staffed, performance write ups for not doing your job right, write ups for being late, etc

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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