Good - Customer Service Associate At Home Employee Review

4.0
Sep 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Laid back, 25% dicount, friendly coworkers, and more then minimum wage.

Cons

Always have to work weekends. If you request a Saturday off they'll question you why and other employees get mad if you get Saturdays off because everyone has to work every single Saturday ... On the weekend a lot of people call off and it's busy. We need more employees. A lot of times when closing, it was only 2 employees working on the floor and me at the register and customers kept getting mad at me because they can't find anyone.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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