Customer Service Associate - Customer Service Associate At Home Employee Review

5.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers; fun environment; easy work; variety of projects; management (at least in our store) really VALUE what you have to say; flexible schedules; casual dress code

Cons

Consistent hours can be tricky; holiday extended hours make for a very long day; invest in a good pair of tennis shoes and your feet will survive the concrete floors! Lots of freight comes in at one time; can be very overwhelming and overcrowded.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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