Horrible company - Store Director At Home Employee Review

1.0
Oct 24, 2016
Recommend
CEO approval
Business Outlook

Pros

25% employee discount, including off clearance. Nothing else is a pro.

Cons

Running a big box store with less payroll than a small Mall store. It is impossible to compete all the task they pile on, process the 4 times a week semi truck of shipment, change every end cap, table and vignette as they sell through. Averaging 100k a week with 3 people in the store is insane. Customers are furious when they can't find anone to help them, no way for them to know it's a self help store. Worst experience of my life. Entire team is in constant pain from all the physical labor with no rest. Turn over rate is the highest I've seen anywhere. CEO says one thing but store level is told the opposite. No clear direction, emails and conf calls completely contradict each other. You never know own if your doing the right thing, ask 3 people and you get 3 different answers. No training at all for any position. First day as SD, here's your keys, bye. Wow, I should have run then.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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