DO NOT WORK HERE - Customer Support Associate At Home Employee Review

1.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I honestly didn't find many pros working here at all. The 25% off they give employees is more than most company's..

Cons

They completely over work their employees for minimum pay. I wouldn't work here unless you're completely desperate for a job or need something temporarily. Definitely a lot of work and the work load they put on employees is absolutely insane compared to the pay. You can work in a wear house doing the same type of work load you do here and get payed a significant amount more. They also offer little to no training. I don't recommend at all. Please look at these reviews and take them into deep consideration before you choose to work here. I wish I had.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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