Terrible place to work - Customer Support Representative At Home Employee Review

1.0
Aug 26, 2017
Recommend
CEO approval
Business Outlook

Pros

•25% employee discount for friends/family & sale items

Cons

Over worked. Underpaid. Undervalued. I was really excited about working here until I actually started working here. They overwork you and expect you to get things done before you leave that is merely impossible especially with 3 people (one of which is the person on register) Another thing that blew my mind was that they don't care to hire from within.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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