EXHAUSTING & CHAOTIC!!!!! - Customer Service At Home Employee Review

1.0
Dec 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Received a raise for work performance. Time goes by quickly.

Cons

The store is seriously disorganized, employees are not left in a department long enough to fix it up. Employees are expected to finish multiple tasks in an hour. Managers push their work on employees, while they pretty much stand around and talk. Also they do favorites. And management gossips about everyone! They try to get their employees in trouble. Apparently if an employee argues with a certain manager then they automatically get fired. And if a cashier is not getting perks to the stores expectations, the cashier will have their hours cut. They do not give proper training on anything when you start. But expect you to know everything. And although they see how hard you are working ( draining yourself) they will still see it as nothing getting done fast enough.

Explore other reviews about At Home

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectation with freedom to be creative

Cons

I don’t have a con.

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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