Don't work for this company unless it's a second job. - Customer Support At Home Employee Review

1.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Honestly, the people i work with excluding management, and the employee discount. Which is 25% off. Easy place to work for.

Cons

Management falls apart. Managers throwing employees under the bus. Scheduling is messed up. Some weeks you get decent hours, others you get maybe 15hrs that week. Management only cares about themselves. They tell you no phones on the floor yet they are on the phone with friends. Can't voice your opinion because they don't listen.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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