At Home - Customer Service Specialist At Home Employee Review

3.0
Oct 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Can be a fun place to work at times, good people. Fun and fast paced during holiday time. Fun setting themed tables and vignettes.

Cons

If you are hired for a position, you will be responsible for doing pretty much everything in the store including cleaning bathrooms. You will be constantly moving given about ten things to do at once, constantly pulled in different directions. Never really given a chance to complete things fully, you will be greatly underpaid for the work that you are required to do. Minimum people always!

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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