If you prefer unprofessional retail practices and disorganization........Then this is the place for you! - Store Director At Home Employee Review

1.0
Dec 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The vision of the CEO is a good one.

Cons

The company's culture is dis-functional at best.. The message from the home office is one of "Doing the Right Thing", however the store operations group does just the opposite. Consistently using unprofessional tactics to bully and intimidate store management. The stores are not given the resources to run the properly. When converted from Garden Ridge to At Home they spoke of leaving behind the culture and putting customer and associates first. They have never been farther from that than they are right now. The only thing that seems to be important to District Managers and above is how many pallets of freight did you get done today. Store conditions and employee relations are an after thought. In 20 years of retail management I have never seen a company manage their assets in a less professional and more disorganized manner from their Human Resource dept down.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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