One of the worst big box retailers I've seen! - Assistant Store Manager-Operations At Home Employee Review

2.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Hard working team members. If you find the right people. Benifits for upper management are about average compared to other companies. Rolling PTO and I had a good store manager but horrible front end manager.

Cons

Where to begin; This company is considered to be a big box retail chain that is expanding way to fast to control the issues that arise at the store level. You have a set number of hours to strictly adhere to but it's nowhere near enough to maintain a 200k square foot building. Pay for the employee are miniscule at best barely above minimum wage for hourly which causes a high turnover ratio based off the large volume of work needed. They have no control over the inventory that comes to the store. Just "here's your truck" make it fit. All they care about is how many pallets did you do. HR is a joke and would just rather fire you then figure out what the problem is because they can find someone stupid enough to do it cheaper once again Results in high turnover. Upset customers ALL the time due to being under staffed which causes lost sales. Seems they care about the bottom line more then fostering customer-employee-company relations.

Explore other reviews about At Home

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

the store is really big

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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