Lots to improve upon Company Wide - Customer Support Specialist At Home Employee Review

2.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the best associates I have had the pleasure to work with. Was why I stayed so long.

Cons

Inconsistency from management from associate to associate. Those who work hard and excel have too much thrust upon them while others meet below minimum requirements. Need better follow through on repetitive issues; most are suggested that they will be addressed but never are or no consistency. More pay for amount required to complete or less hours with same pay received. Pizza party company.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

See reviews by: Helpful|Rating|Date|All