Used to be great - Store Director At Home Employee Review

2.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee discount 25% Good benefits

Cons

The company has changed alot since the CEO left. Lots of new faces at the highest levels. Compensational benefits for managers dont exist anymore. Workload is insane for the amount of labor hours given. Customer service expectations are insane compared to the level of staffing. District managers and up "dont want to hear excuses only see results." Company could be going under due to the current macroeconomic environment but is leaving employees in the dark. Pay is substandard compared to other salaries for similar roles and environments. Work/life balance no longer exists.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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